There have been several stories in the news about companies “listening in” on the Twitter feed for people struggling with their products, and providing personal support.
A reactive Squeaky Wheel policy that can preempt possible public bad mouthing before it happens. (Or truncate it soon after it begins.)
Since those examples, I’ve made a point of mentioning the products and services i’ve had issues with. On Wednesday I got a hit.
In the morning I whined about a Web 2.0 word that annoys me:
“webinar” – i wish I knew who coined that term, so I could make them my arch enemy, and dedicate my existence to their desctruction *pow* 10 am
About an hour later I mentioned the Internet broadcast lecture I was about to start watching.
attending a webinar by MyEclipse on Maven – i.e. i’m sitting at my desk 11 am
In the afternoon, just after 2pm, I received notice that myeclipseide had begun to follow me, in apparent response to my explicit “MyEclipse” reference.
The notice was shunted to my not-so-important folder, and I didn’t see it until later that evening. In the mean time, I had complained about one issue, without mentioning MyEclipse explicitly though.
does the Eclipse java debugger have a data watch/breakpoint? or are you going to make me revert to 1970s techniques to find this bug? 3pm
There was no response from the twitter account (which would of course only confirm the limitation of the debugger).
As an explanation to the unaware who have made it this far, Eclipse is an open source IDE that is practically infinitely extensible. MyEclipse is a configured, supported version of the IDE provided for sale by a company. (IDE is an acronym for Integrated Development Environment)
Another thing of interest is that the MyEclipseIDE account is only two weeks old, with 8 of their 9 posts coming in the last 3 days. Currently they have 15 followers and 36 followees.
The Maven presentation was informative, but I suspect they don’t have the development moxie to be modifying the java debugger to support data watch points. Thus the non-response, if they even noticed it.
If I understood what this post was about I’d be impressed!!!!
When I twittered about Dell Gold Support being a bit lacking I was followed shortly thereafter by 2 different Dell employees, both of whom contacted me to see if they could help me.
Bill;
Hopefully I am understanding your debugger question correctly… if so, here is some info. If not, please clarify.
Debug Perspective > “Expressions” view in the top right corner will show them.
To add an expression, you can either use the view directly to add new expressions, or right-click, during debugging, on variables in any source editor and click “Add to Watch” and it will add the expression to the expression list.
As for the comment about us on Twitter. Yes, we’re new in the space, and your analysis is spot-on. We did a search for MyEclipse comments and began following some folks. Not just because they say “MyEclipse” but also because we’re always looking to find Eclipse-based pain points and to help where we can, or add to the product in future versions.
I am glad you posted here, as the response to your original tweet was going to be a bit long for the character limit, and I know I hate Twitter personal messages.
Please feel free to contact me directly if you wish at jens(AT)genuitec.com. I’m happy to help any time.
Best,
Jens
MyEclipse
>does the Eclipse java debugger have a
>data watch/breakpoint? or are you
>going to make me revert to 1970s
>techniques to find this bug?
No trip to tie-dye land needed. Simply set a breakpoint on any line of code, right-click on it and select ‘Breakpoint properties…” from the context menu. In the properties dialog select the ‘Enable condition’ checkbox and put in any condition you’d like to break on for the variable in question. For example:
var1 == null
var1 > 5 && var1 < 10
By taking any Java condition it’s super flexible.
Twitter isn’t the best place to get tech answers. Just ask on the MyEclipse forums next time. It’s hard to find you way over here. 😉